Briki

Brand identity, website and in-store experience

Briki had a loyal following and over 1,000 Google reviews, but a fragmented identity, a buggy website and no menu customers could actually read. As the owners explored a second location, I unified the brand and built the tools to run it.

Client
Briki, independent specialty coffee shop, Exmouth Market, London
Role
Freelance brand and digital designer
Year
2024–present (ongoing site management)
Scope
Brand system · Website · Digital menu · Print · Gift cards · Google Business
01

Brand system

I cleaned up and upscaled the hand-drawn briki pot mark, keeping its rough line texture for character, and added a “Briki London” badge and a vertical lockup. I then set the palette (anchored by Sea Nymph green), typography and layout rules across signage, packaging, merch and social: cohesive without feeling corporate.

Briki takeaway cups in Sea Nymph green
Product mockup
Briki London wordmark badge
Briki pot logo
Briki vertical lockup
02

Website and digital menu

A mobile-first Webflow site, launched March 2024, built around a QR-accessible menu that staff can update as prices and specials change.

Working in the shop alongside the project meant I could watch customers use it. When QR scans landed people on the homepage, they hesitated: they wanted the menu. I reworked the navigation so the menu comes first.

The site also includes a supplier showcase with roaster Area 51 Coffee, featuring a product shoot I directed; a “Dogs of Briki” photo upload for the shop’s four-legged regulars; and a customer feedback form.

Live at briki-london.co.uk →
03

Pay It Forward gift cards

Customers kept asking for gift cards, and homelessness is visible around Exmouth Market and King’s Cross. I designed single-use £5 paper cards that customers can give as a gift or pass on to someone in need for a coffee and something to eat. Any unspent balance is donated to housing charity Shelter, which kept the cards single-use without an expensive digital system.

The card designs feature my own illustration. Over 200 sold in the first holiday season.

See all the gift card art →
The back of the £5 Pay It Forward card
Freddo Cappuccino gift card
Coffee Town gift card
The four squiggle gift cards
04

Table cards and QR codes

Small tables were cluttered with supplier cards, so we considered combining key information into a Briki-branded one. Here’s an early playful draft for a Briki-branded table card (utilising AI-generated product images matched to Briki’s real tableware and presentation).

We decided against it in the end. I agreed it was a bit loud; Briki’s brand was elegant and understated. Instead we kept the tables completely free of cards and just placed QR stickers on table corners, with more codes by the counter.

Early playful draft of a Briki table card: a menu QR code, wifi details, Dogs of Briki and must-try items
05

Google Business

The shop had over 1,000 reviews averaging 4.4 stars, but the listing was unclaimed, incomplete and unlinked. I claimed and completed it, connected it to the new site, and set up review monitoring and responses. It became the site’s biggest source of traffic.

06

Outcome

  • 7,000website users in the first year, up from close to zero
  • 3,900visits via the Google Business profile
  • 2,500visits via in-store QR codes
  • 200+Pay It Forward cards sold in the first holiday season

I still manage the site and report on reviews on an annual retainer.

Torren Pietzsch
Hi! I’m Torren Pietzsch, a London-based designer and creative producer. Below are some of my creations, feel free to look around!
all 16 projects
2024▶ preview

Briki

CASE STUDY →

Refreshed a much-loved Exmouth Market café’s brand and built a site 7,000 people used in year one.

  • Client
  • Brand
  • Digital
2026▶ preview

Ayaku Cacao

CASE STUDY →

A bowl of cacao, built from two ancient Andean symbols.

  • Client
  • Brand
…and build it in painted letters
Ongoing▶ preview

Painted Names

CASE STUDY →

Type a name. Build a painting. A personalised print shop where every letter is an original artwork.

  • Playground
  • Brand
  • Digital
2019–2020▶ preview

Proactive

CASE STUDY →

Took a new brand from logo to launch: website, a launch party for 100 and a year on the expo circuit.

  • Client
  • Brand
  • Digital
2023▶ preview

Golden City

VIDEO →

A journey up through the Golden City to meet its Godking.

  • Playground
2025▶ preview

QUAD

CASE STUDY →

A brand for a sport that doesn’t exist yet.

  • Playground
  • Writing
  • Brand
2025▶ preview

Spookopolis Strikes Back

GALLERY →

A chalk mural at the Old Diorama Arts Centre.

  • Playground
Gift Card Art
2024▶ preview

Gift Card Art

GALLERY →

My illustrations for Briki’s Pay It Forward gift cards.

  • Client
  • Playground
  • Brand
2019▶ preview

HERES

VIDEO →

Animated promo bumps for a London photography, art and events collective.

  • Client
  • Playground
  • Brand
  • Digital
2025▶ preview

Milk

VIDEO →

An animated conversation between me and my best friend Meredith.

  • Playground
  • Digital
2025▶ preview

Onions

VIDEO →

High-energy, kid-friendly edutainment. Written and voiced by me.

  • Playground
  • Digital
I’m still there, 17 years old, sitting on the shores of Erhai Lake looking out across the water, watching dragons. Hundreds of miles long they curled around the Cangshan mountains in the distance. Leviathan snakes, swimming through the air, diving into the valleys and reappearing on the other side, dancing between the peaks. The most beautiful sight I have ever seen in my life. This is why the Chinese believe in dragons, because they actually exist here. Lavender introduced me to some of her friends over dinner in Shanghai, a professional face reader slash cosmetic consultant with very obvious and very well done plastic surgery, and her partner, a young specialist in the art of Feng Shui. His clients would take his auspicious guidance on how to best lay out their offices. I tackled him with a few light questions from what I thought I knew about Chinese philosophy, and particularly the symbolism of dragons. He told me, “Dragons are the great inexplicable forces of heaven manifest in the world. They are creatures of the sky, but they reside in the great rivers, where they birth great civilisations, and when they take flight empires fall. Shanghai has a dragon, London has a dragon, all the great cities of the world have dragons.” “And we can see them?” “Only Kings. Kings, it was believed in the times of them, were the embodiment of dragons on Earth. They communed with them. Indeed, only a King may see a dragon and live.” I journeyed into the secrets of the Tao: the delicate winding path between the Yin and the Yang, characterised as a dance between the Dragon and the Phoenix, or birth and death, or the Heavens and the Earth. Dragons never die. If they once ruled the Earth then they still do.
2026▶ preview

Chasing Dragons

READ MORE →

A short piece about the most delicious thing I have ever tasted: a bowl of noodles in a back alley in southwest China.

  • Playground
  • Writing
2022▶ preview

Spookopolis Returns

ARTWORK →

An impossible parallax that pulls you into the city.

  • Playground
I am not a robot
Christmas Cards
Ongoing▶ preview

Christmas Cards

GALLERY →

My Christmas card designs over the years.

  • Playground

Digital Painting & Animation · 2023

This piece experiments with taking the viewer on a journey up through the Golden City, ultimately meeting its Godking, a giant purple tentacle monster that has haunted my artwork since I was a child.

There is an awful lot going on here, too much even, maybe that’s part of the point… I’m not really sure. It can be hard to strike a balance between engaging and overwhelming, but something I re-learned with this one is that people prefer knowing where to look; future projects should pay more attention to pacing and guiding the viewer in video.

Embedded in the artwork are some AI-generated video clips I created for use as billboard displays on the buildings (can you spot them?), to the effect of creating a contrast between my art and the “in-world advertisements”.

This piece was inspired by – and designed to be watched to – the song Normalizo by Letta Mbulu.

“There was a time when this whole life was a village,
Happy days, loving eyes, kiss the sun and catch the sky,
Walk together, eat together, every man a brother,
That was then,
So very different from the Golden City”

Original digital art and animation using Adobe Suite (Fresco, Photoshop, Premiere Pro and After Effects, with small experimental AI-generated elements from Firefly and Runway ML).

Chalk Mural · 2025

I had the insane pleasure of chalking up this wall at the Old Diorama Arts Centre as part of the From Soil To Stone exhibition, which ran until the end of 2025.

The three monster heads in the foreground act as headrests for the sofa in front, munching whoever sits there. In the midground a giant robot frolics through the city, crushing and taking what it pleases while the bean people gawk in horror and awe. The bottom of the robot’s shoe is a complex of television screens.

My mantra with this one was “hundreds of people might see this, make it entertaining”.

★ Beep ★ Boop ★

All photos by @chrissypeaches

▦ gallery

2024

Single-use £5 paper cards that Briki’s customers can give as a gift or pass on to someone in need for a coffee and something to eat. Any unspent balance goes to the housing charity Shelter.

Promotional Bumps · 2019

HERES was a London photography, art and events collective exploring Londoners’ shared culture and heritage. I joined in 2019 to help shape the early brand and produce digital media.

Showcased here: a series of short promo “bumps” for Instagram and YouTube, built to grab attention, celebrate the team’s photography and build intrigue ahead of launch.

Made with Adobe Premiere Pro and After Effects.

▶ video

2025

An animated conversation between me and my best friend Meredith.

▶ video

2025

High-energy, kid-friendly edutainment. Written and voiced by me.

Digital Painting & Animation · 2022

I wanted to bring an experiment with movement and colour into my cityscape paintings.

The foreground and background move in opposite directions, which doesn’t make physical sense. This impossible parallax is designed to elicit a feeling of disorientation and being sucked into the piece. The whirlpool shape of the city is made explicit by the spiral runway into the fish mouth at the centre.

“When we gon’ rise up?
When we gon’ wise up,
We in the same boat,
We ride the same sail”

Original digital art and animation using Adobe Suite (Fresco, Photoshop, Premiere Pro and After Effects).

▶ video

2021

I Am Not A Robot is an art series by creative Amy Jackson, with whom I collaborated to produce supporting digital media: the video and the interactive web toy. The questions the piece asks come from a place of both hope and hopelessness in the rapidly shrinking space that still belongs to us humans.

▦ gallery

Ongoing

Pop your address in below to join the list, and I’ll post you one of this year’s cards.

☺ about⌂ home
Torren Pietzsch

About

I’m Torren Pietzsch, a London-based designer and creative producer. I’ve been making up brands for fun since I was a kid.

I rolled out a recruitment firm’s rebrand, from the website to the launch party, and I’ve designed and built websites for small businesses and creatives, including a specialty coffee shop’s site used by 7,000 people in its first year. I’ve also been putting on events since I was a teenager, from council youth programmes to art nights in Camden.

I like the whole journey: working out what a brand needs to say, building the identity that says it, then making it happen in the real world.

Outside work I paint, write, perform improv and make funny videos, which is where most of my ideas start.

Tools
Photoshop, Premiere Pro, Fresco, Webflow · After Effects, Illustrator · Claude Code, Claude Design
Currently
looking for a role with a creative agency.